Free shipping is available within the lower 48 states for orders totaling $199.00 USD or more. Simply select the free shipping option during checkout. Even though expedited shipping is not free we will still discount the free shipping option from the expedited shipping cost for you. This offer excludes shipments going to Alaska, Hawaii, Military Boxes, and items too large to ship via a standard carrier. These items are usually large freight or bulky items such as engine blocks, etc.
The majority of orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 2PM PST. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders on a daily basis to ensure your order ships as soon as possible.
The delivery time of your package primarily depends on the shipping carrier and the service level selected. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the parcel carriers. As a general rule, transit times are as follows:
If an order is placed for a product that is labeled “On Order” or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Moe Supra Performance Parts reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. Orders are normally only split automatically if both orders qualify for free shipping. If you wish to split your order voluntarily due to an out of stock item, please notify our customer service department and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping.
At this moment, Moe Supra Performance Parts only ships domestically.
Items that are out of stock or are shipping directly from the manufacturer are not guaranteed and will not have an ETA before Christmas. Guranteed days left are based on FedEx Ground Shippping. Expedited shipping not included in calculation.
APO / PO BOX SHIPMENTS
Shipments going to an APO or PO Box will default to ship via USPS as the shipping carrier. Please be aware that the United States Postal Service (USPS) has size restrictions on shipments going to APO’s and PO Boxes. If you have a large item needing to ship to a postal box please contact one of our customer service representatives to look at available options. If you choose to have your APO or PO Box shipment sent via a different carrier, we suggest verifying the delivery possibilities with that carrier before placing the order. If a package is deemed undeliverable by a carrier that cannot delivered parcels to your post office box or APO the buyer will be responsible for all freight charges and fees associated with the shipment.
BILLING / SHIPPING ADDRESSES
If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact us.
DAMAGED / LOST SHIPMENT
If your shipment becomes damaged or lost in transit, please contact us immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Moe Supra Performance Parts is not liable for damage claims that are denied due to customer negligence.